Showing posts with label calls. Show all posts
Showing posts with label calls. Show all posts

Monday, April 4, 2011

The do’s and dont’s of Conference Call Etiquette

Despite, how great speaker you are during a conference call, there are some do's and don't's that can assist you to convey the professionalism you want. We will glance trough some conversation mistakes and how to keep away from them.

  1. You must get comfortable with the fact that you are conducting a meeting with no eye contact and visual feedback.

  2. Before the meeting starts, be sure that all participants are available to join, at the arranged time.

Thursday, March 31, 2011

Leading an Effective Conference Call


     A conference call is designed to make it easier to the two participants of the call to involve more people to the conversation. They are usually used as a replacement for personal meetings when people cannot gather together . This method of guiding a meeting is cheap and reachable way to short the range between colleagues. Because of common usage of conference call they become more and more widespread, productive and successful.



Instruction
      1. Make sure all of the parties are acquainted with the information about the call, via email or fax.
      2. Start the conversation by asking each participant to introduce itself, by saying his name, position and location.
      3. Ask the participant to close there doors and windows and make certain that there will not be any disturbing noise during the conversation. Turn off your phone, do not drink or eat. Do not type on your laptop or computer to take notes, use pencil and paper instead.
      4. Engage participants with statements, do not ask open ended questions and
      5. Make curtain that the participants stick to you written agenda.
      6. Intrude upon a conversation if several participants attempt to speak at the same moment.
      7. Make sure that participators will not lose interest during the conference call. Try to involve all of the people in the topic you are discussing. There might be some shy people, so make sure they will take part in the conversation, by asking them for their opinion.
      8. Finish the meeting by making a short brief of the conversation. Do not forget to give your phone number and email in case participants have further questions or comments. Thank them for their time.

Thursday, March 10, 2011

Basic Information About ISDN – Rise and Fall

The competition between conference call providers is increasing each day. They all are doing their best to fit your needs and budget. This has hurt the popularity of the ISDN.
ISDN has been designed for video conference call. The system is created of independent computer network and it is thought to be secure. Of course you should be always careful about hackers, viruses, etc. You are able to install ISDN almost everywhere, and the monthly service fee is often lower then of the other services, so it is a good choice.
ISDN downstream
The selection of the provider depends on the budget. Many things could cause system damage – the lack of security, hackers, viruses. If some of these problems appears your connection and transmission of files could be ruined and it could take time to be established again. It is possible to lose information, too. The only thing you could do in such case is nothing but wait to be repaired the connection.
Unfortunately, ISDN has always have bad reputation. This has caused the fall of the system and many clients have refused to use this technology. The support staff rarely succeeds to prevent the technical problems and usually start to resolve them later. There is no trouble free service available. And it happens often that clients have to help to the support team to repair the connection.
However, ISDN is trying to improve their project and to resolve the problems. The new idea of IP ISDN is to communicate with other systems. They are doing their best to avoid technical problems. If these things change may be the service will be better, but also more expensive. But this is known only by time.

Wednesday, March 9, 2011

If you want to make a beneficial business...

If you want to make a beneficial business, give your clients a toll free conference, where they can order and discuss matter with you absolutely free.
The price of the call depends on the number of the participants and the numbers of the minutes, too.
You should be very careful when choosing a provider, because toll free conference is not the same as free conference call. In the fist way the charges are paid by the host. However, in the second way the charges are paid by both the host and the members. Usually, the participants do not like the fact they should pay some charges, especially when is up to calls abroad.
When you are going to make a toll free call, you are given a number. Of course there are some differences between the services. The best service is this, which is easy to manage to, it is first-rate and convenient, with good sound quality. You should not have any connection problems during the conversation. And it has to be easy to anyone to join in, no matter what kind of phone he is using.

Do not trust only to the toll free conference provider. You will have some staff to do, too. For example, let everyone to be directed by a memo. Every member should know his role before the start of the conference. If you have planned everything strictly in advance, you won’t be forced to use extra minutes. So, if you want to stay in touch with your clients and colleagues, give toll free conference call.

Tuesday, January 18, 2011

Advantages of Hosting A Conference Call via Mobile Phone

If you are one of the persons who prefer using mobile phones to host conference call to using a landline, you should be aware of some specific issues in connection with this method of communication. Hosting conference calls via mobile device puts some limitations, which are kindly presented below.
The first thing that one should know before choosing this way of hosting free conference calls, is that mobile phones have a limit on the number of people that participate in the conference. The limitation is usually up to five or six participants.  In case your business needs to make free conference calls with more people participating, this method is not the one for you to choose. That is the reason why the biggest entities tend to use landlines to host their conferences.
Second negative of mobile hosted conference calls is that you will have no option to record the call. It is a great disadvantage for some of the companies. That is why you should think twice if you opt for conference call hosting because of discussing important business issues that need reconsideration and future reference. The latest improvements in technology, however, have lately introduced software, which makes it possible to record a call.
No matter of these disadvantages concerning the usage of mobile phones for conference call hosting, they still remain most desired means of communication. That is why some day people will invent a way to get use of the advantages of the landline using a mobile device.

Wednesday, January 12, 2011

Additional Servicing With Toll Free Conference Call Services

The greatest and most valuable advantage of the toll free conference call services is its cheapness. Except for being cheap the service has also another advantage. And it is that there is also wide range of services available for the users, which makes them very important for those companies looking to lower costs of their calls.
With this service you will considerably lower your costs, which will enable you to invest them somewhere else. It is not only the business that wins here. The clients using toll free conference calls services are able to take advantage of additional services. Some of them are presented below for your information.
The first additional service is that the call may be recorded. After the call ends you are able to access the record and rewind to listen to it once again. The records are to be downloaded on a file. In case of need, it could be played again in front of other audience. It is very easy to use this functions, because there is one button that needs to be pushed. This button starts and ends the call recording. This feature is very convenient, especially when there are important issues discussed during the conference call. The other additional service to take advantage of is that callers are individually identified by inserting the name of the person in a special field. When this particular person calls you, his or her name is shown on the screen immediately. This way the call host knows who is speaking at that moment.
There are of course many other additional services available. They are offered by most of the companies offering toll free conference call services, providing you with a cost effective way to make conference calls.

Wednesday, January 5, 2011

Long Distance VOIP Calls At Cheap Rate

When it comes to calling our friends and relatives living in distant countries, there are two main methods one may use to call Bangladesh, or any other place of the globe. The first one is the traditional landline. Its main advantage is that people are more familiar with the service and do not want to risk and change something familiar with an unknown method that may cause them more troubles. That is unfortunately their main mistake, because unlike any other communication media VoIP is developed by the most eminent telecom engineers of the world. Voice over IP providers boasts reliable server platform and mobile applications. The new technology of communication strikes out traditional contracts. Even more, you will call Turkey for free. The latter is possible when an Internet phone to Internet phone connection is used. The main credo of VoIP service providers is that people do not have to pay high fees for the convenience of making long distance calls. 
VoIP solution provider enables each one of us to call distant countries for low calling rates, without counting the minutes of our calls and getting angry of the bad call quality. The new thing here is that the call rates are not based on the distance. Sometimes a call from London to Bangladesh turns out to be less expensive for the users than an ordinary local mobile call. VoIP technology charges a caller only for the time you spend talking on the phone. And there are no monthly charges, if you have not used the service for some time.

Monday, December 20, 2010

The distance is not important for some calls

To reach a far away place is not a difficult task nowadays. The develop of base telecommunication made Australia a leader is all call services sphere, being domestic or international. To call Australia  now is much easier than to call closer European country. Why is that? The distance is always scary people about their call rate per minute. Even in some cases you can receive a free international call for your generosity about purchasing more and more calls. The policy of Australia, consider this to be a new way to attract more people in their tourist destination. A lot of spectacular views are transferring you into one new place, which I personally call 'Heaven'. One is sure, Australian entrepreneurs  know how to make a business in a different way and always connect the dots.

Wednesday, December 15, 2010

Call market domination

It is always good,when you have the opportunity to compare, even discover country differences. In the next few sentences I will explain better my point between Turkey and Poland call services.
At first place everyone will say that Turkey is better economical country than Poland, but does this is the truth, especially in this sphere. With no doubt, I can say that this sphere in Turkey is develop thanks to their tourist services, but how about in the urban area. Here comes the advantages of Poland. The country don't have so much develop tourist sphere, but the effort is situating into their economy. To call Turkey a master in the communication sphere is good, but I call Poland the future monopolist on this market. The call industry is taking huge demand of Poland economy being able to provide good domestic and international calls on flexible prices. The size of the country is not always leading measures about the inside situation. Take Switzerland for example, holding world 33% richness inside  it's banks.